Wifadah Travel & Tours Sdn. Bhd.

info@wifadah.my wifadah.my

Wifadah Travel & Tours Sdn. Bhd.

Asia Pacific's Most Effective & Efficient General Sales Agent for Passenger & Cargo Business

Our Vision & Mission

Our Vision

To become Asia Pacific's most effective & efficient GSA for passenger & cargo business

Our Mission

To deliver continuous assistance and unsurpassed customer service through our expertise & global network

Our Expertise

Over 20 years of aviation industry experience with proven airline partnerships across Asia Pacific

Our Core Values

Responsibility

Dedication

Partnership

Integrity

Honesty

Our Services

General Sales Agent (GSA)

Comprehensive GSA services for passenger and cargo operations with worldwide sales coverage

Total Cargo Management

Complete cargo division management including sales, ground handling, revenue accounting, and operations

Digital Marketing

Modern digital marketing solutions to enhance your airline's market presence and reach

Hub & Operations

Hub management, handling operations, compliance audits, and custom clearance services

Latest News & Updates

Sun PhuQuoc Airways partnership with Wifadah
September 2026

Sun PhuQuoc Airways targets Malaysian travellers with new Kuala Lumpur-Phu Quoc route

Wifadah Travel & Tours is proud to announce its appointment as General Sales Agent for Sun PhuQuoc Airways in Malaysia, supporting the airline’s opening and expanding travel options between Malaysia and Phu Quoc.

Read More
Garuda Indonesia Tourism Ecosystem
January 2024

Garuda Indonesia Bangun Ekosistem Pariwisata Indonesia dan Malaysia

Garuda Indonesia berkomitmen membangun ekosistem pariwisata yang kuat antara Indonesia dan Malaysia melalui kerjasama strategis dengan berbagai stakeholder industri pariwisata.

Read More
Garuda Indonesia Sunway Medical Centre Partnership
November 2023

Garuda Indonesia & Sunway Medical Centre Jajaki Kerja Sama

Garuda Indonesia melalui General Sales Agent-nya di Malaysia, Wifadah Travel & Tours, menjajaki kerjasama strategis dengan Sunway Medical Centre untuk pengembangan medical tourism.

Read More
BPTV Health Screening Partnership
December 2023

Garuda Indonesia dan Sunway Medical Center Kerja Sama Program BPTV

Garuda Indonesia bekerjasama dengan Sunway Medical Center melalui program BPTV (Business Partnership Tourism Visit) dengan diskon khusus pemeriksaan kesehatan untuk penumpang Garuda Indonesia.

Read More

Our Airline Partners

Trusted partnerships with leading airlines across Asia Pacific

Garuda Indonesia

Garuda Indonesia

Current Partnership (2023)

Sun Phu Quoc

Current Partnership (2026)

Back to Home September 2026

Sun PhuQuoc Airways targets Malaysian travellers with new Kuala Lumpur-Phu Quoc route

Partnership and airline opening strengthen Malaysia–Phu Quoc travel, trade, and tourism links.

Read The Malaysian Reserve report

Sun PhuQuoc Airways partnership

Wifadah Travel & Tours Sdn. Bhd. is pleased to announce its appointment as General Sales Agent (GSA) for Sun PhuQuoc Airways in Malaysia. The partnership supports the airline’s opening and brings a new Vietnam island gateway to Malaysian travellers, travel agents, and corporate clients.

Sun PhuQuoc Airways is a Vietnamese carrier focused on Phu Quoc, one of Southeast Asia’s fastest-growing leisure destinations. With Wifadah representing the airline locally from 2026, the market now has a dedicated sales, reservations, and support team on the ground in Malaysia.

As reported by The Malaysian Reserve, SPA launched its direct Kuala Lumpur–Phu Quoc service on 1 September 2026, with one daily round-trip flight of about 95 minutes each way. The new link supports two-way travel and tourism between Vietnam and Malaysia during Visit Malaysia 2026, with complimentary checked baggage, a light meal, and beverages included in the fare.

“This appointment reflects our commitment to connecting Malaysia with high-potential aviation partners,” said Syed Ismail Syed Muhammad, Managing Director of Wifadah Travel & Tours. “Sun PhuQuoc Airways adds an important leisure and tourism route to our GSA portfolio, and we look forward to helping the airline grow in this market.”

Benefits of the partnership

The GSA arrangement and the airline’s opening are designed to deliver practical benefits across the travel value chain:

Direct leisure access

Easier travel from Malaysia to Phu Quoc for holidays, family trips, and island getaways, with local booking support through Wifadah.

Travel trade support

Agents, tour operators, and TMCs gain a Malaysia-based GSA for fares, inventory, groups, and day-to-day commercial assistance.

Tourism growth

Stronger two-way tourism between Malaysia and Vietnam, supporting hotels, attractions, and MICE demand in Phu Quoc.

Local 24/7 capability

Passengers and partners work with Wifadah’s experienced reservations, ticketing, and operations team rather than an overseas-only contact point.

For Sun PhuQuoc Airways, a Malaysia GSA accelerates market entry: established agency networks, airline-standard commercial processes, and a team with more than two decades of GSA experience. For travellers, it means a new choice for Vietnam island travel, with ticketing and after-sales support handled locally.

Travel professionals and corporate accounts interested in Sun PhuQuoc Airways schedules, fares, or group movements can contact Wifadah through our Contact Us page or email info@wifadah.my.

Read on The Malaysian Reserve Back to News

About Wifadah Travel & Tours

Wifadah Travel & Tours Sdn. Bhd. (formerly Arabian Prestige Travel & Tours Sdn. Bhd.) is a leading General Sales Agent specializing in passenger and cargo services across the Asia Pacific region.

Since 2001, we have been providing exceptional aviation services, building strong partnerships with major airlines and establishing ourselves as a trusted partner in the aviation industry.

Our dedicated team of experienced professionals brings together decades of aviation expertise, ensuring that we deliver the highest standards of service to our airline partners and their customers.

Why Choose Wifadah

Over 20+ years of proven excellence in aviation services across Asia Pacific

Full Support

Comprehensive back-office system & operational support

  • NCWP Back-office System
  • Finance & Compliance
  • 24/7 Operations

Trusted Partners

Long-standing relationships with key industry stakeholders

  • Malaysian Authorities
  • CAAM & MAHB Relations
  • Chamber of Commerce

Expert Team

25+ years aviation experience per team member with certified credentials

  • FOO & Basic Cargo Licensed
  • Dangerous Goods Certified
  • SLI & SLA Compliant

Market Access

Instant access to Malaysian & Southeast Asian markets

  • Deep Local Knowledge
  • Established Networks
  • Cultural Understanding

Our Track Record

20+
Years Experience
5+
Airline Partners
100+
Years Combined Expertise
2
Regional Markets

Our Global Affiliates

Strategic partnerships across Asia Pacific, Middle East, and beyond, providing comprehensive coverage for your aviation needs

Southeast Asia

Indonesia Flag

Indonesia

Jakarta & Surabaya

Thailand Flag

Thailand

Bangkok

Vietnam Flag

Vietnam

Ho Chi Minh

Singapore Flag

Singapore

Changi

Philippines Flag

Philippines

Davao

Myanmar Flag

Myanmar

Yangon

Asia Pacific

India Flag

India

Mumbai

Australia Flag

Australia

Sydney & Melbourne

China Flag

China

Guangzhou

Middle East & Africa

Saudi Arabia Flag

Saudi Arabia

Medina & Jeddah

Egypt Flag

Egypt

Cairo

Global Network Coverage

Our strategic affiliate network spans across 12 countries and 15+ major cities, providing comprehensive coverage for your aviation business needs.

11+
Countries
15+
Major Cities
3
Continents
24/7
Support

Meet Our Expert Team

Our team brings together over 100 years of combined aviation industry experience, ensuring expert service delivery for all our airline partners.

Mr. Syed Ismail Syed Muhammad
Mr. Syed Ismail Syed Muhammad
Managing Director

More than 25 years experience in the Aviation and Logistics Industry. Expert in airline management, station setup, control negotiation and logistic management with over 20 years of managerial experience.

Mr. David Wooi
Mr. David Wooi
Sales & Marketing Director

25+ years in aviation industry with demonstrated expertise in Sales & Marketing, Business Development, and Tourism. Previously served as Sales Manager for Hong Kong Disneyland (2011-2013).

Mr. Bernard Chee
Mr. Bernard Chee
Marketing Manager

30+ years experience in Aviation industry with over 25 years of managerial experience in airline & GDS. Former Acting Regional Manager for Air Mauritius in Singapore.

Ms. Fadzilah Kamudin
Ms. Fadzilah Kamudin
Reservation & Ticketing Manager

30+ years of specialized experience in aviation Reservation & Ticketing with demonstrated history of working in airlines operations and customer service excellence.

Our Team Credentials

FOO & Basic Cargo Licensed
Dangerous Goods Certified
Safety & AACS Trained
Unisys & Smart Cargo Expert
SLI & SLA Compliant
International GSA Experience

Contact Wifadah

Get In Touch

Company: Wifadah Travel & Tours Sdn. Bhd.

Registration: 719048-D

Email: info@wifadah.my

Website: wifadah.my

Managing Director: Syed Ismail Syed Muhammad

Our Services

  • General Sales Agent (GSA)
  • Total Cargo Management (TCM)
  • Digital Marketing
  • Hub & Operations
  • Distribution Channels
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